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Downloadable Templates

Please feel free to download these templates and adapt them to suit your specific needs. Witwam consulting has developed many configurable templates that can be used to enable ITSM service design, IT Capability Maturity Assessment and Service Desk sizing to name a few. Please contact info@witwam.com if you have questions or other template requirements.

ITSM Service Design Template

Format - MS Word .docx (23 pages)


ITSM Process Framework

Format - MS Excel .xlsx


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